Privacy Policy

Last Updated: January 2025

At AmiAI, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Account Information

  • • Name and email address (provided during account creation)
  • • Business profile information (business name, address, contact details)
  • • Authentication data (managed securely through Auth0)

Business Data

  • • Client information (names, contact details, addresses)
  • • Project and job details
  • • Invoice data (amounts, dates, payment status)
  • • Financial records and revenue analytics

Usage Information

  • • How you use our platform and features
  • • Performance and analytics data to improve our service
  • • Browser and device information

How We Use Your Information

  • Service Delivery: To provide and maintain AmiAI's features
  • Account Management: To manage your account and provide support
  • Communications: To send important updates about your account or our service
  • Improvements: To analyze usage patterns and improve our platform
  • Security: To protect against unauthorized access and maintain data security

Data Security & Storage

  • Secure Infrastructure: Your data is stored on secure, encrypted servers
  • Authentication: We use Auth0 for secure user authentication
  • Database Security: All data is encrypted both in transit and at rest
  • Access Controls: Only authorized personnel can access your data, and only when necessary
  • Regular Backups: Your data is regularly backed up to prevent loss

Data Sharing & Third Parties

We do not sell your personal or business data to third parties. We only share information in these limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (like Auth0 for authentication)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the unlikely event of a merger or acquisition, with advance notice to users
  • With Your Consent: When you explicitly agree to share information for specific purposes

Your Rights & Control

Access & Export

You can access and export all your data through your dashboard at any time.

Correction

You can update or correct your information directly in your account settings.

Deletion

You can delete your account and all associated data at any time from your settings.

Portability

Export your data in standard formats to move to another platform if needed.

Cookies & Tracking

We use minimal cookies and tracking to provide essential functionality:

  • Authentication cookies: To keep you logged in securely
  • Preference cookies: To remember your dashboard settings
  • Analytics: To understand how features are used (anonymized data only)

We do not use advertising cookies or sell your browsing data to third parties.

International Users

AmiAI is available globally, and we comply with major data protection regulations including GDPR, CCPA, and similar privacy laws. Your data may be processed in servers located in different countries, but always with the same high level of security and privacy protection.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We'll notify you of any significant changes by email or through a notice in your dashboard. Continued use of AmiAI after changes constitutes acceptance of the new policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

  • Email: privacy@amiai.com
  • Support: Through your dashboard help section
  • Response Time: We aim to respond within 48 hours